Voter Helpline App

The Voters never had the convenience of voter centric features delivered through the mobile app. All the services were available either in the physical format or were scattered in various websites and applications. The Voter had to either fill in the physical form or visit the website. Similarly, making the complaint had been an arduous task. As the ECI main website contains the information for all stakeholders, a normal voter had great difficulty in navigation and finding the content. 

Voter Helpline App is the comprehensive app for Indian Voters to search their name in the electoral roll, submit forms for voter registration & modification, download their digital photo voter slips, make complaints, find details about the contesting candidates and most importantly see the real-time results of the elections. 

19 Million (1.9 Crore) users used the Voter Helpline Mobile Application to search their names in the Electoral Roll till date.
With 2,16,81,289 (2.16 Crore or 21 Million) downloads and 1,53,604 (1.53 lac or 153K) user feedback, this national award-winning application has taken roots as a major tool for citizen empowerment. The seed for the Voter Helpline was sown in the year 2016, when a new website for Election Commission was envisaged. In the process of designing the new website, the concept of Voter Helpline took its humble beginnings. At that stage, the Project was codenamed as ‘ECI Citizen App’ and the initial objective was to display on the mobile app, 

The third was, of course, our Citizen Grievance Portal. It had existed for many years and had been very successful for redressing grievances. All States’ Chief Electoral Officers, District Election Officers and  Electoral Roll Officers are connected and interwoven to receive and respond to grievances. So why don’t we bring the functionality of lodging the complaints on the mobile? Why not provide the facility for tracking the complaint and the forward response of their grievance on their mobile?

The fourth was Electoral Search website. This has been a very successful website for searching one’s name in the electoral roll. Why not provide an option for electoral search from the mobile app? Why not give the option of downloading the Voter details directly on mobile? Why not link Contact details of the Booth Level Officer, Electoral Roll Officer, District Election Officer and Chief Electoral officers customised to voter area?

 Official Website : Click Here

The Voter Helpline app has been the most important Mobile app of the Election Commission of India. 53 Million electoral searches have been performed through the mobile app.
With the advent of Booth App, the polling station searches have become very easy and fast by the use of QR code. The Photo Voter slip contains the QR code which is scanned by the Polling Officials in the polling station. Now the Voters can also download their digital photo voter slip from the Voter Helpline Mobile App. The process involves linking up their mobile phone with that of EPIC card. The Digital Photo Voter slips can be shown at the polling station instead of physical photo voter slip. 

The Voter Helpline Mobile application is available on both the Google Play Store: 

 and Apple  App Store: 

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